Last modified: 01 February 2023 By making the purchase, you are acknowledging and agreeing that the goods are bespoke—that is, they were made just for you. Because they are custom-made, they are not produced until the customer has confirmed their purchase. There is no inventory of the purchased goods prior to customer purchase.

You have 24 hours to change a customer’s size, color, quantity, or shipping address after they have made a purchase. After this time span, clients’ requests will go into creation and we will not be able to change it for you.

Please send the following information in a detailed email to support@bespokeprinttt.com:

Subject: Change or cancel the order by entering the customer’s order number (which can be found in the order confirmation email after placing the order) and specifying the desired changes (size, color, quantity, and shipping address).

Within 24 to 48 hours, we will respond to customers’ emails.

Customers no longer have the right to make changes or cancel their orders after the 24 hours have passed and the purchase has gone into production. You cannot cancel an order or return purchased goods unless they are defective, and all orders are final.